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How to request for a RMA number



TMC RMA Number Request Form

Now you have two options to obtain a RMA number.
(1) Download the RMA request form in MS Word format and email it back to us after filling it out. [email protected]
(2)Fill out the RMA online form below. Before submitting this form, please be sure that you complete all of the fields. If these fields are not filled in correctly, your request cannot be processed. Thank you. If you have any question, please send an email to
[email protected]

RMA # (TMC use only)
Customer ID:
Reguest Date: Est.Ship Date:
Return for : Repair / Replacement Credit on Account
Company Name:
Last Name: First Name:
Phone: Fax:
Email:
Address:
City:
State: Zip:


# Item Name Version Cache Serial # Inv # Problem Description
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Note:

  1. The RMA number assigned is only valid for fifteen (15) calendar days from the date of issue.
  2. Products received after fifteen (15) calendar days will be returned freight collect.


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