How to request for a RMA number

TMC RMA Number Request Form This form is being submitted by e-mail. If your system does not support it. Please send mail to [email protected].

Now you have two options to obtain a RMA number.
(1) Download the RMA request form in PDF format or Download the RMA request form in XLS format and fax it back to us after filling it out. Fax: 760-284-8013
(2)Fill out the RMA online form below. Before submitting this form, please be sure that you complete all of the fields. If these fields are not filled in correctly, your request cannot be processed. Thank you. If you have any question, please send an email to [email protected] or call 510-580-5525

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Request Date Est. Ship Date
Customer ID# Return for : Repair / Replacement Credit on Account
Company Name
Phone Fax
Last Name First Name
E-mail Street Address
City State: Zip

Qty Item Name Version Cache Serial # Inv # Problem Description

  1. The RMA number assigned here is only valid for fifteen (15) calendar days from the date of issue.
  2. Products received after fifteen (15) calendar days will be returned freight collect.

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